If you have been on Netflix for a while, you must have felt the pain of not being able to access your videos or shows smoothly. Yes, it’s about choppy videos, or you may also call it the Netflix slow framerate issue you need to fix. The problem may occur on any device such as a Blu-ray player, computer, game console, mobile phone, Smart TV, Set-Top Box, or even streaming media player. There are certainly many reasons for it, but also lots of solutions to Netflix’s slow framerate. Proceed with reading our platform-specific fixes to find one that works for you.
1. Guide to Fix Netflix Slow Framerate on Windows
There are a variety of reasons why Netflix may stutter on your computer. To find the right one, you’ll need to investigate several potential issues. Here are some solutions to try.
1. Reboot Your Computer
The first thing you should do if you have any computer-related concerns is to restart your PC. It may seem obvious to some, but it’s too easy to forget when things go wrong. Restarting your PC will remove any malfunctioning services and free up RAM, among other myriad other things.
2. Update Your Graphics Drivers
If you’re experiencing stuttering or low framerates on Netflix, your graphics drivers may be outdated. Updating your drivers is a good first step in troubleshooting many computer problems. NVIDIA and AMD both offer ways to update your drivers automatically. Here is how to update graphics drivers:
- To open the Windows Power User Menu, right-click on the Start button (Windows key + X).
- Select Device Manager.
- Scroll down through the device manager list and select Display adapters from the drop-down menu.
- Right-click the primary display adapter and select Update Driver from the menu.
- Select Search automatically for drivers.
If you have more than one display adapter, check for driver updates on each. If Windows locates any new upgrades online, it will download and install them. Follow the instructions that Windows shows to you. Try checking for new drivers on Windows Update if this doesn’t work. Alternatively, you may attempt to manually download GPU driver software from the manufacturer’s website if this isn’t an option. The following are the three most prevalent GPU and display adapter manufacturers:
3. Switch Your DNS Server or Settings
Domain Name System (DNS) is what allows you to use domain names (like www.example.com) instead of IP addresses (like 192.0.2.1). When you type in a domain name, your computer contacts a DNS server to find the corresponding IP address. You can change your DNS server if it’s slow or unreliable or merely tweak the settings, Both can solve problems with streaming on Netflix.
4. Adjust Hardware Acceleration
Hardware acceleration is a feature that allows your Computer to offload some processing required to render graphics and video. In some cases, this can lead to smoother video playback. However, in other cases, it can cause problems like stuttering and choppy playback. If you’re experiencing these issues, you may want to try disabling hardware acceleration in your browser settings.
5. Try a Different Browser
If you’re still having trouble with Netflix after trying all of the above solutions, you may want to try using a different web browser. Google Chrome and Mozilla Firefox are popular choices that work well with Netflix. You can also try Microsoft Edge, which works well with Windows 10.
6. Restart Your Router
If it doesn’t work out, there may be difficulties with your home network. One way to fix these issues is to restart your router. This will clear any temporary errors, reset packet count, and help reset your connection.
7. Disable or Reconfigure Your VPN
It’s possible that if you decided to use a VPN, your Netflix videos will appear choppy, or your computer will stutter. Temporarily turning it off might solve the problem. If this is the case, your VPN was the source of your problems. After a few hours, you may restore your VPN. But, again, we recommend trying another approach because the concern persists after reconfiguring your VPN. Try it out if you need to use a different server or location because your VPN allows it.
2. Solve Slow Framerate on Netflix for Mac
Like Windows, there are various reasons why Netflix may stutter on your Mac. And so, you need to investigate different areas to identify the source of the difficulty. Here are some explanations you can try.
1. Quit and Relaunch Safari
If you’re using Safari to watch Netflix, you should try quitting and relaunching the app. This will clear any temporary errors and help to reset your connection.
Note: Follow the rest of the solutions mentioned above for Windows.
3. Instructions for Fixing Slow Framerate While Streaming Netflix on TV
If you’re watching Netflix on your TV, try the following methods to improve your streaming experience.
1. Check HDMI Cable or Try a Different HDMI Port
The cable may be faulty if you use an HDMI cable to connect your TV to your streaming device. Try replacing the cable with a new one and see if that fixes the problem. Also, attempt to connect to another DMI port on your TV and see if that fixes the difficulty.
2. Change Your Display Settings
If you’re still having trouble with Netflix after trying all of the above solutions, you may want to try changing your TV’s display settings. In some cases, this can help to improve video quality. Refer to your TV’s user manual for more information on how to change these settings.
3. Restart Your TV or Update your TV’s Software
One way to fix these issues is to restart your TV. This will clear any temporary errors and help to reset your connection. Check for updates and install any that are available. This may improve your experience with Netflix.
4. Fix Slow Flamerate on Blu-ray Player Streaming Netflix
If you’re experiencing an issue with frame rates on your Blu-ray player, take the following measures.
1. Check If Blu-ray Device Can Play Netflix
If you’re trying to watch Netflix in HD and the video quality is poor, your network may be incapable of handling HD streaming. Check with your ISP to see if they offer HD streaming and, if so, whether your plan includes it.
2. Examine Your Internet Speed or Sign Out of your Netflix Account
Your Blu-ray player may be having trouble streaming Netflix because your Internet connection is too slow. First, try running a speed test to see if your connection is fast enough for HD streaming. There may be an issue with your account, too. Try logging out of your account and then signing back in.
3. Restart the Blu-ray Player
If you’re still having issues after trying all of the above solutions, there may be problems with your Blu-ray player. One way to fix these concerns is to restart your player. This will clear any temporary errors and help to reset your connection.
4. Reset Your Home Network
Your home signal may be the culprit. First, try restarting your router and see if that improves your experience. If none works, you need to contact your ISP and ask them to rectify the signal strength or upgrade to a better speed.
If you are running Netflix via smartphone, tablet, Set-Top-Box, gaming console, or other media players that can stream it, the troubleshooting methods are similar. Despite taking all the possible steps, if you still experience Netflix slow framerate, try lowering the video quality before reaching out to Netflix Customer Service.